Privacy Policy

Introduction
Incendios Safety Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information of individuals who use our services, including first aid training courses and fire risk assessments.

Information We Collect
We may collect the following information:

Personal details: name, address, email, phone number.
Payment information: for course bookings and invoices.
Course and training records: attendance, certification, and progress.
Health information relevant to training (e.g., medical conditions for practical first aid exercises).
Any information provided voluntarily through enquiries or feedback.

How We Use Your Information
We use your personal information to:

Deliver first aid courses and fire risk assessment services.
Manage bookings, payments, and certification.
Communicate important updates about our services.
Comply with legal obligations and maintain records for regulatory purposes.

Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:

Regulatory bodies or government authorities, if required by law.
Third-party service providers who assist in delivering our services (e.g., payment processors), under strict confidentiality.

Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights
You have the right to:

Access and receive a copy of your personal information.
Request correction or deletion of your data.
Withdraw consent where applicable.
Object to or restrict the processing of your data.

Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

Incendios Safety Ltd

Stuart Eade
Email: info@incendiossafety.com

Effective Date: 07/01/26